History

Patrick Henderson has over 15 years experience within the Insurance Industry and throughout his career he believed there was a significant need in the insurance industry for an investigations service that met the needs of claims managers.

Patrick found that often claims managers’ expectations had not been met by investigators, leaving them unable to make a durable determination on claims.

Patrick has joined forces with Paul York, and together they have developed the SureFact business. Paul is a seasoned Investigator serving in the Victorian Police Force for over 10 years, many of which were as a Detective in the Criminal Investigation Unit and in Crime Squads. Paul is also a highly regarded Security Expert providing his expertise in Security Risk Management, Consulting to large Multi-National Clients.