Our Leaders

Patrick Henderson—Director

Patrick has worked within the Risk, OH&S, Security and Insurance Industry for the last 15 years. During this period he has held a number of Senior Management Roles with Large National Insurers, Occupational Rehabilitation Providers as well as Risk Management Coordination in Local Government. Patrick has a wealth of knowledge and experience in relation to the insurance industry and in particular claims management. Patrick understands the importance of mitigating your risk and liabilities with proactive investigative solutions to ensure early claim resolution with durable cost effective outcomes. As a Director of the Company Patrick is responsible for delivering and implementing policies and procedures to ensure SureFact is providing its service deliverables whilst providing high quality outcomes in a timely and efficient manner ensuring optimal customer satisfaction. Patrick Henderson (Small)[2]

Paul York—Director

Having been a Member of Victoria Police for over 10 years and a Security Risk Management Expert, Paul’s passion is his ability to undertake complex and onerous investigations in search of the truth. He has the ability to grasp complex issues and apply a meticulous and methodical approach in every Investigation, ensuring that he continuously delivers sustainable, cost effective outcomes. As a Director of the company Paul is responsible for the overall day to day function, this including the planning each investigation, consulting the investigators on the ground performing surveillance and circumstance/factual investigations. Paul will be responsible for all initial action and direction in regards to immediate reactive investigations (which include workplace incidents/injuries, IR and HR investigations and all integrity related issues). Paul York (Small)[2]

Geoff Dixon—Director

Geoff brings a wealth of Workers’ Compensation experience having spent 30 years in the workers’ compensation consulting arena. In this time Geoff has held various consulting positions within international risk management consulting organisations. He has provided his workers’ compensation consulting expertise to some of Australia’s largest corporations and across all jurisdictions. Geoff has developed a number of programs and methodologies in the analysis of mature age issues linking the nexus between mature age organisational profiles and workers’ compensation performance.As a Director of WCD, Activetics and Surefact, Geoff is responsible for input into its strategic as well as general operational direction. In recent times Geoff has worked with claims and injury management professionals in identifying alternate strategies that will deal more effectively with mature aged injuries. Geoff’s specialty covers Financial Management, Premium Management and Key Performance Indicators, Management Accountability and the impact of the Ageing workforce. SureFact-003-HR-smaller